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Most SaaS onboarding gives you an empty workspace and a tutorial video.

That's like moving into an apartment where the landlord hands you keys and says "the hardware store is down the street." Technically everything you need is available. Practically, you're standing in an empty room wondering where to start.

Now imagine the apartment comes furnished. Not with your stuff, but with reasonable defaults. A bed in the bedroom. A table in the kitchen. Towels in the bathroom. Everything placed based on what people in your situation typically need. You can rearrange later. You can replace everything. But you can live here tonight.